Return And Refund Policy

Exchange Policy

1. We do not accept returns, but we do offer exchanges for defective or damaged products.

2. A one-time exchange is available within 24 Hours of delivery for eligible products.

3. To request an exchange, please email us at customercare@my99cart.com within 24 hours of delivery.

4. Your request must include:

   • Clear photos of the issue

   • An unboxing video as proof of damage/defect

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Return & Refund Policy

1. We do not accept returns or issue refunds after delivery.

2. Returns are only accepted for damaged or faulty products, and must be reported within 24 hours of delivery.

3. Provide both photos and an unboxing video with your complaint for verification.

4. Once approved, we will proceed with an exchange after receiving the returned product.

5. No refunds will be issued. Only exchanges are allowed for approved issues.

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Need Help?

We're here to assist you with any concerns or questions you may have.

📧 Email: customercare@my99cart.com
📞 Phone: +91 91586 35828

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We’re committed to delivering high-quality products and an exceptional shopping experience. Thank you for trusting My99Cart 💖

— Team My99Cart